Terms of Sale

1. Privacy Statement

  • We do not store credit card details payments are made through a secure payment system - we do not have access to your details.

  • We do not share customer address details with any 3rd parties.

2. Payment

Payment for orders placed on this website must be by Card using our Stripe payment services. Full Invoice will be emailed on completion of your order.

3. Delivery

  • Delivery will be by First Class Royal Mail for orders up to £24.99

  • Delivery will be by Courier for orders £25.00 and over

Delivery Schedule

Please allow 5 working days from the date of placing your order to receiving your goods.

Delivery Coverage

We only deliver to UK addresses for orders via our website.

International Orders

Please call the office to assist you with your order. Costs for shipping will be based on the standard rate for the weight of the package and its destination - we do not add any mark up on our delivery costs.

Urgent Orders

We can provide an express service to customers who require a 24 hour turn around - please call the office to get details and to organise this on 0800 043 2273.

4. Returns and Refunds

  • We pride ourselves in producing excellent products therefore if you are not happy with the goods you receive please call the office to inform us of your problem. 0800 043 2273. When we receive your returned goods we will either replace them or refund them as required.

  • All returned goods must be unused and in their original packaging.

  • Please return your goods within 30 days.

  • Unfortunately refunds will not be made on sales of customised stickers where the customer is responsible for the error that has occurred. (ie spelling mistake).

Cancellation

Orders may be cancelled and a full refund given if the stickers have not been received within 10 working days from ordering.

 5. Contact Us

Email: admin@cauliflowergroup.co.uk

Address:

Cauliflower Group Ltd

Unit 52 Woolmer Way

Bordon,

GU35 9QF